Education technology that scales attention, not just content
Admissions and enquiry automation for institutes, AI tutors grounded in your curriculum, and analytics that show where learners struggle, built for coaching centres, universities and EdTech products.
Where AI pays off in Education & EdTech
Admissions & enquiries
WhatsApp and web agents that answer course questions, book counselling and follow up.
Curriculum-grounded tutors
Assistants that explain and quiz from your own material with citations.
Learning analytics
Engagement and outcome dashboards with early-warning models.
Education & EdTech at a glance
Problems we solve in Education & EdTech
Each maps to a reference architecture and to outcomes the industry has documented.
Calls missed, callers on hold
Clinics, dealerships and service businesses lose bookings after hours and during peaks. IVR menus frustrate callers and staff repeat the same ten conversations all day.
How the system works
- Call arrives
- Streaming speech-to-text
- Agent reasons & checks calendar / CRM
- Streaming text-to-speech
- Book, confirm, hand off
Outcome: Voice agents replacing IVR resolve a majority of qualified calls automatically (66% at one Parloa customer) and cut wait times by a third or more, at turn latencies under a second. Parloa customer results
ArchitectureAnswers buried in ten systems
Policies live in SharePoint, decisions in email, procedures in Confluence and history in tickets. New staff take months to become useful and experts answer the same questions daily.
How the system works
- Connect sources
- Chunk with context, embed + index
- Hybrid retrieval + rerank
- Cited answer with permissions
- Feedback into evals
Outcome: Contextual chunking with hybrid search and reranking cuts retrieval failures by 67% versus plain vector search, which is the difference between an assistant people trust and one they abandon. Anthropic: Contextual Retrieval
ArchitectureSales conversations stuck on personal phones
Orders, questions and promotions run through WhatsApp with no history, no automation and no way to see what drove revenue.
How the system works
- Ad or QR opens chat
- AI agent answers from catalogue
- Cart & payment in chat
- Order synced to store
- Campaign & follow-up
Outcome: 53% of retailers already automate messaging on the WhatsApp Business Platform (Infobip), and the same grounded-agent pattern turns that channel into a store, a support desk and a campaign tool with attribution. Infobip WhatsApp statistics
ArchitectureLet's build intelligent systems that drive growth
Tachyon is the engineering partner for teams that need AI in production, not in a deck. Start with a free 60-minute discovery call.
Talk to experts about your product idea
Every great partnership begins with a conversation. Whether you are exploring possibilities or ready to scale, tell us what you are actually trying to build.
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