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Education & EdTech

Education technology that scales attention, not just content

Admissions and enquiry automation for institutes, AI tutors grounded in your curriculum, and analytics that show where learners struggle, built for coaching centres, universities and EdTech products.

Use cases

Where AI pays off in Education & EdTech

01

Admissions & enquiries

WhatsApp and web agents that answer course questions, book counselling and follow up.

02

Curriculum-grounded tutors

Assistants that explain and quiz from your own material with citations.

03

Learning analytics

Engagement and outcome dashboards with early-warning models.

InstantResponses to enquiries at any hour
CitedEvery tutoring answer traced to your content
What we solve

Problems we solve in Education & EdTech

Each maps to a reference architecture and to outcomes the industry has documented.

Voice agent

Calls missed, callers on hold

Clinics, dealerships and service businesses lose bookings after hours and during peaks. IVR menus frustrate callers and staff repeat the same ten conversations all day.

How the system works

  1. Call arrives
  2. Streaming speech-to-text
  3. Agent reasons & checks calendar / CRM
  4. Streaming text-to-speech
  5. Book, confirm, hand off
Twilio / LiveKitDeepgramElevenLabs / CartesiaOpenAI / GeminiPipecat / Vapi

Outcome: Voice agents replacing IVR resolve a majority of qualified calls automatically (66% at one Parloa customer) and cut wait times by a third or more, at turn latencies under a second. Parloa customer results

Architecture
Enterprise knowledge assistant

Answers buried in ten systems

Policies live in SharePoint, decisions in email, procedures in Confluence and history in tickets. New staff take months to become useful and experts answer the same questions daily.

How the system works

  1. Connect sources
  2. Chunk with context, embed + index
  3. Hybrid retrieval + rerank
  4. Cited answer with permissions
  5. Feedback into evals
pgvector / QdrantBM25 + embeddingsCohere / Voyage rerankPermission filtersSlack / Teams

Outcome: Contextual chunking with hybrid search and reranking cuts retrieval failures by 67% versus plain vector search, which is the difference between an assistant people trust and one they abandon. Anthropic: Contextual Retrieval

Architecture
WhatsApp commerce agent

Sales conversations stuck on personal phones

Orders, questions and promotions run through WhatsApp with no history, no automation and no way to see what drove revenue.

How the system works

  1. Ad or QR opens chat
  2. AI agent answers from catalogue
  3. Cart & payment in chat
  4. Order synced to store
  5. Campaign & follow-up
WhatsApp Business PlatformShopifyRazorpay / StripeRAG over catalogueTeam inbox

Outcome: 53% of retailers already automate messaging on the WhatsApp Business Platform (Infobip), and the same grounded-agent pattern turns that channel into a store, a support desk and a campaign tool with attribution. Infobip WhatsApp statistics

Architecture

Let's build intelligent systems that drive growth

Tachyon is the engineering partner for teams that need AI in production, not in a deck. Start with a free 60-minute discovery call.

Contact

Talk to experts about your product idea

Every great partnership begins with a conversation. Whether you are exploring possibilities or ready to scale, tell us what you are actually trying to build.

Prefer to talk?

Pick a 60-minute slot. No pitch, just an engineer with honest answers.

Book a call

NDA available on request. We reply within one business day.