Chatbots & Voice Agents
We build conversational agents grounded in your knowledge base with tool access to order, booking and ticketing systems. They hand off gracefully to humans, work across channels, and are measured on resolution rate rather than message count.
Deliverables you can hold us to
- Channel integrations: web, WhatsApp, voice, in-app
- Knowledge grounding with citations and confidence thresholds
- Tool actions: bookings, orders, refunds, tickets
- Human handoff, transcripts and resolution analytics
Typical situations
- 01Tier-1 support deflection with accurate escalation
- 02Lead qualification and appointment booking
- 03Order status and returns automation
Part of AI Agents & Automation
Multi-agent systems, copilots and workflow automation that hold up in production.
Explore the full offeringHow a typical engagement runs
Scoped up front, shipped weekly, measured against the metric we agreed.
Discover
A 60-minute call and a deep-dive sprint that end in a scored opportunity map and a baseline.
Design
Architecture and stack chosen with a decision matrix and a model bake-off on your data.
Build
Weekly releases into your environment with evals, guardrails and traces from sprint one.
Scale
Hardening, staged rollout, cost controls and handover so your team runs it.
More in AI Agents & Automation
Get the clarity you deserve
Straight answers to the questions we hear most. Ask us anything else on a call.
When the process is deterministic. We use plain code for anything with fixed rules and reserve models for steps that need language understanding, judgement or generation. That keeps systems cheaper, faster and easier to test.
When the process is deterministic. We use plain code for anything with fixed rules and reserve models for steps that need language understanding, judgement or generation. That keeps systems cheaper, faster and easier to test.
Let's build intelligent systems that drive growth
Tachyon is the engineering partner for teams that need AI in production, not in a deck. Start with a free 60-minute discovery call.
Talk to experts about your product idea
Every great partnership begins with a conversation. Whether you are exploring possibilities or ready to scale, tell us what you are actually trying to build.
- ubheshubham.37@gmail.com
- +91 84592 96471
- Clients worldwide · English
- Pune, India · Headquarters